Frequently Asked Questions Moveto!
Answers to Your Most Common Moving Questions
We get it — moving comes with a lot of questions. Whether you’re relocating across Santa Barbara or just need help packing, we’re here to give you straight answers and peace of mind. Here are the most frequently asked questions from our customers:
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FAQs
Answers to Your Most Common Moving Questions
We get it — moving comes with a lot of questions. Whether you’re relocating across Santa Barbara or just need help packing, we’re here to give you straight answers and peace of mind. Here are the most frequently asked questions from our customers:
1. What areas do you serve?
We’re based in Santa Barbara, CA, and proudly serve nearby areas including Hope Ranch, Montecito, Mission Canyon, Coast Village, and more. If you’re unsure whether we cover your location, just give us a call.
2. Are you licensed and insured?
Yes. Best Santa Barbara Movers is fully licensed and insured in the state of California. Your belongings are protected every step of the way.
3. How do I get a quote?
It’s easy — just call us at 1-805-723-3006 or email info@bestsantabarbaramovers.com. We’ll ask you a few questions and give you a fast, no-obligation estimate.
4. How is pricing calculated?
Our pricing is transparent and depends on factors like:
Distance of the move
Size of your home or number of items
Services requested (e.g., packing, disassembly, etc.)
We never tack on hidden fees — what we quote is what you pay.
5. How far in advance should I book my move?
We recommend booking at least 2–3 weeks in advance, especially during weekends or busy seasons. However, we do our best to accommodate last-minute moves whenever possible.
6. Do you offer packing services?
Yes. We offer full and partial packing services using high-quality materials. We also handle unpacking if you’d like help settling in.
7. What if it rains on moving day?
No problem. Our team is prepared to move in light rain or poor weather. We’ll take extra precautions to protect your belongings from the elements.
8. Do you move on weekends or holidays?
Yes, we offer moving services 7 days a week, including most holidays. Weekend spots tend to fill fast, so book early.
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Pricing and Payment
How is the price for my move determined?
Pricing is based on several factors, including the size of the move, the distance traveled, and the amount of time it takes to complete the move. You will receive an estimate based on these details.
Do you offer flat-rate pricing?
We offer both hourly and flat-rate pricing depending on the type of move. Flat-rate pricing is ideal for long-distance moves or large moves with a fixed scope of work. For smaller moves, hourly rates tend to be more cost-effective.
Are there any hidden fees?
No, we are transparent with our pricing. All fees will be clearly communicated before your move, and you will not encounter any hidden fees on the day of the move.
Can I pay with a credit card?
Yes, we accept most major credit cards, as well as cash and checks. For your convenience, we can process payments online or in person at the time of the move.
Are there any discounts available?
We offer seasonal discounts and promotions from time to time. Be sure to contact us directly or check our website for any ongoing special offers.
Do I need to tip the movers?
Tipping is not required but is always appreciated. If you feel that the movers provided excellent service, you may wish to give them a tip as a thank you.
Long-Distance Moving Service
Preparing for Your Move
How should I prepare for my move?
Make sure to pack your items securely and label your boxes. If you’re using our packing services, ensure all fragile items are clearly marked. Also, disconnect and prepare any large appliances before the moving team arrives.
What items should I not pack?
We advise against packing hazardous materials, such as chemicals, flammable items, or perishables. If you’re unsure about a specific item, contact us for clarification.
Should I disassemble my furniture before the move?
Our team can help disassemble and reassemble your furniture if needed. However, if you want to save time, you can disassemble large items like bed frames or bookshelves before the move.
What do I do if my new home isn’t ready by the move date?
If your new home isn’t ready, we can arrange for short-term storage until your new place is available. Let us know in advance, and we can coordinate the best solution for you.
Can I move my plants?
We recommend checking with your new state or city’s regulations for transporting plants, as some areas have restrictions. We can move plants locally but advise using proper packaging to avoid damage during the move.
How should I handle valuables and important documents?
We recommend that you transport valuable items like jewelry, important documents, and family heirlooms yourself, as we cannot guarantee their protection during the move.
